RETAIL SPIRIT
Specialized in luxury retail
RETAIL SPIRIT is a consultancy and training company specializing in luxury retail and sales. It is the preferred partner of the most prestigious companies wishing to develop their sales in the boutique or in the call center, and who want to offer a client experience that matches their image and their creations.
We offer a rapid return on investment and a lasting impact on the performance of your teams
RETAIL SPIRIT deploys its expertise in 3 areas :
The art of selling. Point of sale management
Expert in international sales, having benefited from an experience in different homes of the Richemont group for 24 years and in many countries, Etienne de Gramont creates RETAIL SPIRIT in 2018.
Passionate about sales in the luxury industry, through the transmission of network management expertise, and the transmission of this knowledge to managers and sellers, Etienne de Gramont is the partner of many people and brands attracted by his understanding of luxury customers, by his passion to make each seller proud and happy to please.
It all starts with the state of mind and creating a "Retail Spirit" and a deep interest for its customers in a team or a distribution network, it is cultivated, it can be learned.
"Mindset is everything"
Reduce your discounts. Quickly increase the performance of your Boutiques and Call Centres. Sell more and better.
RETAIL SPIRIT
Gotthardstrasse 26, 6300 Zug
Switzerland
+ 41 79 955 89 58