RETAIL SPIRIT is a consultancy and training company specializing in luxury retail and sales. It is the preferred partner of the most prestigious companies wishing to develop their sales in the boutique or in the call center, and who want to offer a client experience that matches their image and their creations.

We offer a rapid return on investment and a lasting impact on the performance of your teams

RETAIL SPIRIT deploys its expertise in 3 areas :

• Creating sales signatures. 

• Designing training for your sales teams. Product knowledge has no impact on sales if sales advisors don't know when and how to use it; We focus on the behavioral skills that impact sales, with rapid and very consistent results. We address a wide range of issues such as reducing your discount level, obtaining client contact information, increasing transformation rates, increasing average prices, and using customer service to increase revenue. 

• Training in the art of retail sales and coaching boutique sales teams. Striving for excellence in implementation and execution.