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Home
  • Services
    • Consulting
    • Training
  • Philosophy
  • References
  • Contact

FR / EN

ART OF SELLING

POINT OF SALE MANAGEMENT          

LUXURY

"Tell me and I forget, teach me and maybe I'll remember, get involved and learn"

 

 

 

By developing personalized programs based on the art of know-how, interpersonal skills, and boldness, RETAIL SPIRT contributes to developing the skills and performance of your sales teams to enable them to reach and exceed their objectives.

 

Your sales advisors are the direct contacts of your clients. Increasing their confidence and developing their potential and their role is essential.

 

Our training courses are aimed not only at sales advisors but also at managers and trainers responsible for supporting your sales teams.

 

We assess the challenges of your company and implement the best solutions for your needs.

 

A day of observation in a shop is often recommended and beneficial.

 

Preparation with your sales, marketing, and training departments is necessary to enable us to assess the brand environment, and the behavior of the teams, as well as to adapt our speech to your teams.

 

Each coaching is adapted to your expectations and those of your teams.

Our interventions :

  • Coaching in the boutique for teams of 5 to 20 people. 
  • Indoor sessions for groups of 15 to 50 people. 
  • Conferences or seminars for groups of more than 50 people on: 

 

 

 

The Art of Selling

  • Deepen the essential steps of the sales interview
  • Acquire a practical and concrete speech and sales behavior in order to discover the client's expectations, advise him, answer his objections and conclude the sale effectively.
  • Do not give in to requests for discount

 

Point of sale management

  • Organize and manage the activity of the shop
  • Implement effective strategies
  • Develop the skills of the sales team
  • Motivate to instill a winning spirit

 

Luxury and watch culture

  • Discover luxury customers
  • Understand the evolution of their purchasing behavior
  • To master the specificities of watch brands
  • Know the key figures of the industry

 

By providing concrete communication techniques, analyzed directly after the customer's visit, we will guide your teams in the development of their talent.

 

At the end of each session, we will send you a report describing the topics covered, with a particular focus on areas for improvement.

 

We will also provide you with specific advice so that you can follow up internally.

RETAIL SPIRIT

60 rue François 1er 

75008 Paris

France

+33 6 14 95 64 63

contact@retail-spirit.com

 

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