RETAIL EXCELLENCE & SALES BOOSTING
A consulting and training firm specialized in luxury retail, RETAIL SPIRIT is the privileged partner of the most prestigious houses that wish to develop their turnover internationally and offer a customer experience that lives up to their image and their creations.
RETAIL SPIRIT deploys its expertise in 4 areas :
ART OF SELLING POINT OF SALE MANAGEMENT
Expert in international sales, having benefited from an experience in different homes of the Richemont group for 24 years and in many countries, Etienne de Gramont creates RETAIL SPIRIT in 2018.
Passionate about sales in the luxury industry, through the transmission of network management expertise, and the transmission of this knowledge to managers and sellers, Etienne de Gramont is the partner of many people and brands attracted by his understanding of luxury customers, by his passion to make each seller proud and happy to please.
It all starts with the state of mind and creating a "Retail Spirit" and a deep interest for its customers in a team or a distribution network, it is cultivated, it can be learned.
"Mindset is everything"
